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PRIVACY POLICY – OUR COMMITMENT TO PRIVACY

The ALDO Group Inc., its affiliates, licensees and franchisees value their customers and respects their privacy. The ALDO Group Inc. website for Country (the “Country Site”) is operated by The ALDO Group Inc. exclusively for its authorized franchisee in Country. Accordingly, all personal information collected for or in respect of the Country Site (including emails described herein) shall be for the sole benefit of the Country Franchisee. As such, this privacy policy (this “Policy”) is the Policy of the Country Franchisee and all users shall have recourse only to the Country Franchisee and shall have no recourse whatsoever against The ALDO Group Inc. and its affiliates. All references herein contained to “we” or “our” refers exclusively to the Country Franchisee.

This “Policy” describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. The Country Franchisee will not collect, use or disclose your personal information other than in compliance with this Policy.

By using the Country Site you agree to the terms and conditions of this Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on the Country Site.

Following the posting of such changes, your continued use of the Country Site will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the Country Site following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.

Our Privacy Policy

What kind of information does the Country Franchisee collect from the Country Site?

For what purposes does the Country Franchisee collect my information from the Country Site?

Does the Country Franchisee share my information collected from the Country Site with third parties?

How can I exercise my choices about receiving promotional communications?

What are cookies and how does the Country Franchisee use cookies on the Country site?

How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and the Country Franchisee privacy practices?

How long is personal information collected from the Country Site retained by the Country Franchisee?

How is personal information collected from the Country Site secured by the Country Franchisee?

What kind of information does the Country Franchisee collect from the Country Site?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our retail stores in Country. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences.

The Country Site is directed for use by adults. The Country Franchisee does not knowingly collect any personal information from children under the age of 13 from the Country Site. Those under age 13 should not use the Country Site or provide the Country Franchisee with any personal information on the Country Site.

For what purposes does the Country Franchisee collect my information from the Country Site?
The Country Franchisee may use your personal information collected from the Country Site to (1) send you or your friends, relatives or associates, products that you have ordered; (2) help us learn more about your shopping preferences; and (3) conduct marketing and performance research to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.

Does the Country Franchisee share my information collected from the Country Site with third parties?
If you visit the Country Site, participate in a contest, survey, promotion or special offer, or shop at ALDO stores in Country, we may share your personal information with The ALDO Group Inc. or any ALDO Affiliate or franchisee, so that it can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law or to The ALDO Group Inc. or any ALDO Affiliate. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of the Country Franchisee or The ALDO Group Inc. and its affiliates.

The Country Site may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and the Country Franchisee does not assume any responsibility for, and by using the Country Site and/or accessing a third party’s website from this website you release the Country Franchisee of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.

How can I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or other Aldo Affiliates, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 1-800-246-9405 or writing us at ALDO Customer Service, 2300 Emile-Belanger, Montreal, Quebec, Canada, H4R 3J4. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from us or other Aldo Affiliates.

What are cookies and how does the Country Franchisee use cookies on the Country site?
We may use “cookies” to track your preferences and activities on the Country Site. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website's functions will not be available, and the user will lose some of the benefits of the site.

How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and the Country Franchisee’s privacy practices?
The Country Franchisee will ensure that the personal information it collects on the Country Site is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and to the Country Franchisee’s privacy practices, please contact our privacy officer by writing to:

Customer

Service
ALDO Country
Street
, City, Country,
Postal Code
Country
Country@aldointernational.com

 

If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officer as provided above.


How long is personal information collected from the Country Site retained by the Country Franchisee?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

How is personal information collected from the Country Site secured by the Country Franchisee?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Country Franchisee employee, mandatory or agent must abide by this Policy.

Last update: June 12, 2009