Once you have submitted your order, you will receive an order confirmation by email to confirm that your order has been received. This email will contain your order number, which along with the post code of your shipping address, will be all you need to track your order.
To view your order statuses online, please enter your order number and the post code of your shipping address:
To check all your previous orders, please click here
Please note that it may take a few moments for our system to update all new orders.
In the event your order is indicated as "in processing" for more than 72 hours, you will receive an email with further instruction.
You can also reach our Customer Contact Center toll-free at 0808-101-5659.
If you need a quick answer, be sure to look through our Frequently Asked Questions by clicking here.