Learn all about ALDO.

FAQ ALDO
Question 1:
What is your largest shoe size?

Answer:
The majority of women's styles are available in sizes 35 through 42, (5 to 12); while the majority of men's styles are offered in sizes 39 through 47, (6 to 14).

If you would like to know if your size is available, our Web site provides you with a size listing for each style. If we do not feature your size online at the time of your visit, we encourage you to return online 2-3 days later since our merchandise is replenished frequently.

Our mission is to provide total customer service, and we want to make sure you are satisfied with your purchase.
Question 2:
Do you have a catalog that you can send me through the mail? How can I get on your mailing list?

Answer:
ALDO carries an extremely vast and ever-changing selection of styles, as such, it would be difficult to compile them into a single catalog. In addition, we offer collections that are adapted to each of our markets, allowing us to meet all of our customers' needs. Our Website does however feature an online catalog of our latest merchandise, with new styles being added almost every week. What's more, you can now shop online! Think of it as having your very own ALDO store, right at your fingertips.
Question 3:
Can I use my ALDO gift card to purchase merchandise online?

Answer:
Although gift cards can be purchased online, they cannot be used to pay for online purchases at this time. Gift cards can be used for in-store purchases only. Consult our store locator to find your nearest ALDO.
Question 4:
How can I receive information about sales or promotions at ALDO?

Answer:
We'd love to share the latest ALDO news with you. Just sign up to the ALDO VIP Club in our newsletter section. As a VIP member, you'll be the first to know about the latest trends, special offers and exciting promotions.