Customer Service

ALDO is pleased to offer a very high standard of Customer Service. This section will provide you with all you need to know to make shopping at ALDO a pleasant & secure shopping experience.

Size guide

Review our sizing chart and get helpful tips on finding the right size for you.

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Ordering info

Placing an order online is a simple process. Here's some info to get you started.

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Safe shopping

Your privacy & the security of your information is very important to us.
ALDO is pleased to be a Verisign Secured site.

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Payment methods

We offer several safe & secure methods of online payment including Visa, Mastercard, American Express & Paypal.

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Shipping & Delivery

We do our best to make sure your order is shipped as quickly as possible and that you receive it on time.

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Track my order

All you need is your order # and the postal code of your shipping address.
Track your order online or call 1-888-818-2536, toll-free.

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Return policy

Wasn't what you were looking for? No worries. We offer free returns in any ALDO store or by courier.

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Need a quick answer?
You're sure to find a few here.
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Contact Us

Still have questions?
There are several ways to get in touch with us.
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