Ordering info


Find a specific item
To search for a specific item using the style name or style number, please use our search box at the top right of the page. Don't have a specific item in mind? Use our top and left navigation links to browse our product categories.

Place an order
Once you have added an item to your shopping bag, you can start the checkout process by clicking the "CHECKOUT" button. You can also choose to continue shopping on the site and once you're ready to checkout, click on "CHECKOUT" from the mini shopping cart at the top right of your screen. You can also place an order by phone by calling our Customer Contact Center at 1-888-818-2536.

International orders
Unfortunately we cannot currently process online orders from countries other than Canada, the continental USA and the U.K., but we do have over 1,500 stores operating in 56 countries. For a list of countries where we have stores, please click here.

If you are not fully satisfied with your purchase, you can return it FREE OF CHARGE to any of our ALDO stores in U.S. or by courier. Click here to learn more about our simple & convenient return process. Please note that once an order has been shipped, it cannot be cancelled, but you can return it once it has been received.