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I got this in March for a little family trip to NY. Thought it was just what I needed.
Until the little zipper in the front decided to work only occasionally and the dye or whatever it is on the straps ruined my shirts.
I tried to upload photos to show this but the site won't accept them.
Sorry to hear about your experience. Do not hesitate to visit your local store with the merchandise and proof of purchase to have it evaluated by one of our store associates.