Help Center

We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 60 days of purchase. Refunds will be credited to the original method of payment. In the interest of hygiene, earrings, cosmetics and underwear may not be refunded or exchanged at any time. Swimwear may not be returned if the hygiene seal is broken. In stores no items may be returned or exchanged between Black Friday and Cyber Monday or on December 26 and 27. Items can only be returned or exchanged in the country in which they were originally purchased.

Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

Once your order has been processed, the time it takes your order to reach you depends on the country of destination and the shipping method.

Express Shipping Available:
Belgium - Service not available
Denmark - Your package will arrive within 1-2 days from the date your order was placed.
Finland - Your package will arrive within 1-2 days from the date your order was placed.
Greece - Your package will arrive within 1-2 days from the date your order was placed.
Ireland - Your package will arrive within 1-2 days from the date your order was placed.
Luxembourg - Service not available
Netherlands - Service not available
Sweden - Your package will arrive within 1-2 days from the date your order was placed.