If you're seeing that your package was delivered but you have not received it, be sure to check around your property, with your neighbours, or with any other members of your household. The package may have been left in a secure location if you weren't around at the time of delivery. If you still can't locate it, chat us we'll gladly get to the bottom of it.

No worries. Chat with us along with your order number as soon as possible and we'll try and correct it all for you.

Sorry to hear we missed you. Once your package(s) are received and processed at our warehouse, a refund will be issued. To avoid having the package returned to sender again, we encourage you to ship future orders to your nearest Aldo store.