I am highly disappointed! I bought this bag about 2.5 months ago because it looked great but I am so unhappy. After a three days of using it the zip in the middle ripped off. I was out of Canada and returned a week ago.
We are deeply sorry to see that this happened to your GAHAGAN. We invite to visit your local store and one of our representatives would be more than happy to assist you.
I was very excited when I found this bag in July because it was exactly what I had been looking for. I have loved it up until last week when the should strap broke off. I was very disappointed as I really haven't had it for very long. I was expecting higher quality when I bought this product.
Oh no! Please return to your local ALDO store with your receipt for manager assistance. As we have a 90 day policy for defective items, we're happy to assist.
I bought this bag about 8 months ago, I had been looking for a simple black bag which at the time was harder to find. I wanted leather but couldn't quite find a bag I liked enough to spend close to $200 on. I saw this one at aldo and thought it was a really nice style so I bought it. Within a month there were already cracks on the top handles and the material was starting to break where the handles are attached to the bag. I didn't want them to break off so I started using the cross body strap and again after a short use those straps are now coming off the bag. I am just waiting for those last stitches on my bag to break. Extremely disappointed in the lack of quality. Will never buy another bag from Aldo after this experience. Should have just waited to find a quality leather bag that would last.
I read all the other bad reviews complaining of this same issue and Aldos response is "That should not have happened" or "it must be a defective bag ".. but clearly its just an issue with quality and customers will continue to be disappointed until you stop making
products as cheaply as possible.
I literally used this bag for a week and the strap broke. It literally broke as I was walking in the mall. I went straight to Aldo and tried to get my money back but because it's used I was only able to exchange or order a new bag of the one that broke. I didn't want to chance it breaking again so instead I bought a clutch and some other little things.
I am so upset because I actually LOVED this bag! I am also a little upset that I wasn't able to get my money back...glad I needed a new clutch
It sounds like you received a defective bag, we're terribly sorry about that! If ever you have an issue in store, feel free to call customer service!
i love this bag! it has so much room & place to put all of your things. one thing i was disappointed about was the shoulder strap. i used it for less than a week & i didn't put much weight in it & the strap broke off. i'm a using it without the strap but i am so disappointed that i broke. overall very good bag, need better straps for the future.
That shouldn't happen! We truly appreciate your feedback. In the meantime, if you'd like, please bring the bag and receipt to your nearest ALDO store. The manager will be happy to help you out.
I absolutely love this bag. I bought it specifically for carrying around my laptop and items for work. A stylish briefcase you could call it. I have an 11" MacBook Air and it slides in this bag like butter. There are THREE main pockets, one in the middle that zips up, and two on the outside that close with magnetic fasteners. The middle pocket has a bunch of smaller pockets inside it that will fit any size phone or wallet. This is literally the perfect bag. The only thing that I wish was different about the bag is the attachable shoulder strap. This bag is pretty heavy duty and I'm worried that the strap may not stand up to the task, but I've got high expectations.
Overall, the material is really nice and really seems like it was built to last.
All my friends are jealous. BUY THIS BAG.
School, Work/Professional, Casual
School, Work/Professional, Casual
I bought this bag on the very last few days of January, and I have been using it everyday since! But just recently the thread came loose and it pulled apart (picture shown). Other than that, I really love this bag! It helps me carry my necessities without having to dig through my entire bag.
This should NOT be happening at all and we are very sorry about this! In order to assist you with the defect, we invite you to visit your nearest ALDO store with the handbag and your receipt. One of our brand associates will be happy to assess the damage and provide you with the best solution.