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Legal Notice
Last Updated: January 7, 2026
The websites at https://www/aldoshoes.com/en-ca and https://www.aldoshoes.com/fr-ca
(the “Sites”) are operated by The Aldo Group Inc., 905 Hodge Street, Montreal, Quebec, H4N 2B3, Canada, or its affiliates (hereinafter “Aldo,” “we,” “us,” or “our”).
Your use of these Sites is subject to these Terms of Use (“Terms”) and all applicable laws. By accessing and browsing these Sites, you accept, without limitation or qualification, these Terms. If you do not agree with any of the Terms, please do not use these Sites. Terms are effective as of the Effective Date above or, if required by law, 30 days after notice to you. Please review these updated terms carefully before using this Website.
You are responsible to ensure that your access to these Sites and material available on or through it are legal in each jurisdiction in or through which you access or view the Site or such material. Because these Sites can be accessed internationally, you agree to comply with all local laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Site. Any offer for any product made on these Sites is void where prohibited.
1. Site Contents.
All materials on these Sites, including, but not limited to, logos, trademarks, graphics, photographs, images, pictures, video files, drawings, texts, sounds, software and other information, as well as their arrangement on the Site (collectively, the “Sites Contents”) , are and remain owned by Aldo, our affiliates, licensors, and/or our third party providers, as applicable, and are protected by applicable copyright, moral rights, database rights, trade mark and other laws relating to intellectual property. Except as expressly permitted under these Terms, the Sites Contents may not be copied, displayed, distributed, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work, or otherwise used for public or commercial purposes without our express written consent. Access to and use of these Sites is solely for your personal noncommercial use and information. No right, title, or interest in any of the Sites Contents is transferred to you as a result of any downloading, copying, printing, or use of these Sites. All such rights are reserved.
2. Copyright and Trademarks
ALDO® and the ALDO logo are registered trademarks of The Aldo Group Inc.
All trademarks, service marks, trade dress, slogans, and logos displayed on the Sites are the exclusive property of Aldo, our affiliates, licensors, and/or our third-party providers, as applicable, and may not be copied, imitated, or used, in whole or in part, without the applicable trademark holder’s written permission. All rights in the Sites Content, including copyright, are and remain owned by Aldo, our affiliates, licensors, and/or our third-party providers, as applicable.
Nothing in these Terms shall constitute a waiver of any trademark or other intellectual property rights concerning a name, logo, or trademark. Please be advised that we may enforce our intellectual property rights to the fullest extent of the law. Notwithstanding the foregoing, Aldo authorizes you to make one electronic or paper copy of the information posted on any page of these Sites provided that the copy is used for non-commercial, personal purposes and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on such website. This license does not include any resale of these Sites or its Sites Contents; any collection of product listings, descriptions or prices; any other derivative use of these Sites or its Sites Contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Aldo, our affiliates or our licensors without our express written consent. You may not use any meta tags or any other "hidden text" utilizing any of the ALDO® name without our express written consent. Any unauthorized use of these Sites and/or its Sites Contents terminate the permission or license granted by Aldo.
3. Disclaimers and Exclusion of Warranties.
Theses Site and the Sites Contents are provided “as is” and without any warranties of any kind. The Sites Contents are for general information purposes only, and do not constitute advice. Aldo does not represent or warrant as to the correctness, accuracy, adequacy, usefulness, timeliness or reliability of the Site Contents, in each case to the fullest extent permitted by applicable law. Further, Aldo does not represent or warrant that the Site is free of viruses or any other harmful components, nor that the Site will be uninterrupted or error free.
Aldo and its licensors disclaim all warranties or conditions, written or oral, statutory, express or implied, including without limitation, warranties or conditions of merchantability, quality, durability, suitability or fitness for PARTICULAR purpose. These exclusions are in addition to any specific exclusion otherwise provided in these Terms. Because certain federal, state or provincial laws do not permit the exclusion of certain warranties, these exclusions may not apply to you.
4. Limitation of Liability
Your use of the Site is entirely at your own risk. Aldo, our affiliates, licensors and/or third-party providers, and any of their respective employees, officers, directors or agents, will not be liable for any damages, either direct or indirect, incidental, special or consequential, for use of or inability to use any Site Contents, products or services of any kind, delay of or partial delivery, termination of rights or loss of profits, data, business or goodwill, whether on a contractual, tort or extracontractual basis, or to provide indemnification or any other remedy to you or any third party. Your sole and exclusive remedy is to discontinue using and accessing these Sites. Because certain federal, state or provincial laws do not allow the exclusion or limitation of certain damages, these exclusions may not apply to you.
5. Privacy
Our privacy practices, including how we collect, use, and disclose information from users of these Sites, are explained in our Privacy Policy, which also governs your visit to these Sites. Your continued use of these Sites implies that you acknowledge that you have read our Privacy Policy and that you consent to the data practices stated in our Privacy Policy, as same may be amended from time to time.
6. Terms and Conditions of Sale
When you purchase products from us using these Sites, your purchase is subject to separate policies set forth in this Section. Certain additional terms and conditions may apply to purchases of products and other uses of portions of these Sites.
Restrictions. You may only purchase or order products for personal, non-commercial and legal purposes. No other uses are permitted. Product(s) purchased on these Sites will not be delivered to an address outside of Canada.
Order. Before submitting an order for the purchase of products using these Sites, you will be shown an order confirmation screen (the “Order Confirmation”) describing, among other things, the product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. When you submit your order (by pressing the “Submit Order” button), such order will constitute an offer from you to Aldo to purchase the product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on Aldo until accepted by Aldo. Aldo’s acceptance of your order is evidenced by return e-mail from Aldo indicating that your order has been accepted.
Cancellation. Aldo reserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether the order has been confirmed and your credit card charged. If your order is cancelled by Aldo after your payment has been processed, Aldo will issue a full refund.
Price. All prices quoted are payable in Canadian Dollars. Although Aldo strives to provide accurate product and pricing information, errors may occur. Aldo reserves the right to correct any errors in pricing or product information and to modify the prices of products, at any time, without prior notice. Aldo cannot confirm the price of a Product until after you submit an order for the product. Without limiting the generality of the foregoing, in the event that the price or related information for a product (as described on the Sites and/or the Order Confirmation) is incorrect due to an error in pricing or product information, Aldo may, at its sole discretion, refuse or cancel your order, whether before or after Aldo’s acceptance thereof. If there is such an error in pricing, Aldo will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the product at the correct price.
Payment. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.
Product availability. The availability of certain products may be limited, and products may not be available for immediate delivery. Aldo may revise or cease to make available any products at any time without prior notice. In the event that Aldo is unable to deliver you a Product ordered due to lack of availability, Aldo will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable product, provided that Aldo may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the product becomes available.
Shipping; Taxes. Aldo will arrange for the shipping of the product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. Delivery times provided by Aldo are estimates only. Unless otherwise stated, all prices quoted do not include shipping and handling charges and, where applicable, federal and state sales taxes. The applicable taxes and shipping charges will be shown separately on the Order Confirmation. You are responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the order. Tax charges are calculated based on the shipping and/or delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for the Product. You will not, however, receive a refund for the sales taxes you paid on the shipping and handling of the item, as the shipping and handling charges are non-refundable once an item has been shipped.
Ownership; Risk of Loss. All products purchased from Aldo are delivered to you by a third-party delivery company, pursuant to a shipping contract. The risk of loss and title for each item purchased by you, pass to you upon our delivery of the item to the delivery company. Since the actual delivery of your order can be impacted by many events beyond our control once it leaves our facilities, Aldo cannot be held liable for late deliveries. Aldo will, however, work with you to ensure smooth delivery. For returns, we do not take title to any such product(s) until it arrives at our distribution center. At our discretion, a refund may be issued without requiring a return of the product(s) and, in that event, we do not take title to the refunded product(s).
Returns. All product returns are subject to the Return Policy, the terms of which are incorporated herein by reference. Some restrictions may apply.
7. Your account.
Accessing certain services on these Sites may require registration and the creation of an account. If you create an account on these Sites, you agree to be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
8. Restrictions for Minors.
These Sites are directed for use by adults. Those under the age of 13 should not use these Sites. In addition, if you are aged 13 or older but under the age of majority in the jurisdiction in which you reside, your parents of guardian should use these Sites on your behalf, and you should not use the Site on your own or provide any personal information to us. Aldo and its affiliates reserve the right to refuse service, terminate accounts or cancel orders in their sole discretion.
9. Product information
Aldo and its affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution by us. However, we do not warrant that product descriptions or other Sites Contents are accurate, complete, reliable, current or error-free. Price and availability information provided on these Sites is subject to change without notice. These Sites and its Sites Contents are not to be construed as an offer to sell any product or service.
10. Links to Other Websites.
Links and references to other websites or other sources of information are provided to you as a convenience only. Aldo has not reviewed and does not expressly or implicitly endorse other third-party websites or any information or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. These other websites may have their own applicable terms and conditions and/or privacy policies. These other websites may send their own cookies to visitors and otherwise collect personal information. Aldo is not responsible for the content, practices and activities of these other websites. As such, your access and use of these other websites is entirely at your own risk.
You may not create links from other websites to these Sites nor use these Sites to advertise or perform any commercial solicitation, except if expressly permitted by us.
11. Users Contributions and Interactive Features.
Certain areas of the Sites may include user comments or reviews, postings, hashtags, chats or other forums, live shopping sessions or other interactive features (“Interactive Features”), that may allow you and other users to submit or post to these Sites certain content such as images, photos, photos, images, video, audiovisual materials, text, hashtags, opinions, reviews, comments, questions, feedback, ideas, suggestions, or other content via the Site or otherwise (“Contributions”). Contributions are deemed non-confidential and non-proprietary. As such, Aldo shall have a non-exclusive, royalty-free, right to use, display, copy, print, publish, distribute and transmit to third parties any Contributions for any purpose, in any medium and throughout the world.
You acknowledge and agree that the Contributions do not reflect the views of Aldo. Aldo takes no responsibility and assumes no liability for any Contributions posted, stored, or uploaded by you or any third party, or for any loss or damage thereto. To the fullest extent permissible by law, Aldo has no obligation to monitor Contributions posted in any Interactive Area. You are solely responsible for your use of Interactive Features of the Site and for any Contributions that you post. However, Aldo reserves the right to do so from time to time, in its sole discretion, and to block, erase or delete, in whole or in part, any Contribution which we believe is not in accordance with these Terms, which may infringe third party intellectual property rights or other rights, or is otherwise unacceptable to Aldo.
All participants in the Interactive Features are expected to conduct themselves in a courteous, civil and respectful manner in accordance with these Terms and all applicable laws. The following rules apply to Contributions:
Respect and Kindness
- Do not post defamatory, injurious, abusive, threatening or other unlawful comments;
- Do not make personal attacks on other audience participants; we have a ZERO-tolerance policy for bullying, harassment, hate speech or any form of discriminatory language based on gender, sexual orientation, religion or believes, race, ethnicity, disabilities, physical appearance, age or socioeconomic background;
- Do not speak of other audience participants in an objectifying manner; while compliments are acceptable, sexual objectification or other dehumanizing comments will not be tolerated;
- Do not make unnecessarily rude or hostile comments;
Integrity and Honesty
- When commenting on products, remain truthful to all other users; be mindful that applicable laws on truth-in advertising and endorsements are also applicable to live streaming events and recorded works of such events;
- Do not post commercial messages, advertisements or other self-promotion messages;
- Do not post messages that contain materials protected by intellectual property laws, unless you own the rights thereto or have obtained all necessary consents or licenses;
- Do not falsely impersonate someone else.
Common Sense
- Do not use slur, obscene, vulgar, shocking or profanity language;
- Do not engage in spamming or persistent and disruptive off-topic comments.
By posting in an Interactive Feature, you, as an active audience participant, understand that the sessions may be recorded and that any of your Contributions may be included in the recorded works. Any content posted in a publicly viewable forum, including through the chat messaging channel, may be publicly available on our websites and other platforms and as such, be viewable by third parties. Other users or third parties may see the content that you publish and other information you voluntarily publicly disclose. They may in turn use such information without restriction. Aldo is unable to control the uses of any information that you post in an Interactive Feature. You therefore acknowledge that such feature is for the public and not a private communication channel and that you have no expectation of privacy in respect of any postings in such channel. You make any disclosure in such Interactive Feature of at your own risk.
You further represent and warrant that you own the copyright on any Contribution made by you, or that you received permission from the copyright owner to provide such Contribution.
You agree to indemnify and keep Aldo, our affiliates, licensors and/or third-party providers harmless against all costs, expenses, damages, losses and liabilities incurred or suffered by any of them related to any Contribution or your use of the Interactive Features.
12. Electronic communications.
When you visit these Sites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
13. Text Messages.
By opting in, you agree to receive text messages from ALDO to the mobile number you provide. These messages may include:
· Special offers and promotions
· Product recommendations
· Cart reminders and other marketing updates
This service is optional, and your consent to receive text messages is not a condition of purchase.
Your responsibilities with respect to text messages:
· provide a valid mobile number.
· Keep your contact information accurate and up to date.
· Notify us immediately if your mobile number changes.
You agree to indemnify, defend, and hold ALDO harmless from any third-party claims, liability, damages, or costs arising from your use of the text messaging service or from providing an incorrect or unauthorized phone number.
Messages Details:
· Messages may be sent using an automated system.
· Message frequency may vary
· Not all devices or regions are supported; delivery may vary.
Opt-Out Instructions:
You can unsubscribe at any time:
· Text STOP to cancel.
· You will receive a one-time confirmation message.
· If you subscribe to other ALDO message programs, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms
For assistance:
· Text HELP or email support@aldogroup.com.
Mobile Text Service Changes
We may change the short code or phone number used for this service at any time and will notify you. Messages sent to outdated numbers or codes may not be received, and we are not responsible for honoring such requests.
Privacy
Our collection, use, and storage of your phone number and related data are governed by our Privacy Policy. [lINK]
Limitations
· ALDO and its service providers are not liable for delayed or undelivered messages.
· Text messaging is provided on an “as is” basis.
· Message and data rates may apply. You are responsible for all charges imposed by your wireless provider.
14. Governing law
Thes Sites are controlled and operated by Aldo from Montreal, Quebec, Canada and these Terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Any action or proceeding arising from, relating to or in connection with these Terms will be brought exclusively in courts located within the Province of Quebec, Canada, and you irrevocably consent to the personal jurisdiction of such courts and agree that it is a convenient forum and that you will not seek to transfer such action or proceeding to any other forum or jurisdiction, under the doctrine of forum non conveniens or otherwise.
15. Dispute resolution
It is important that you read this entire section carefully. This section provides for resolution of disputes in court by a judge or jury. You and Aldo ("the Parties", each a "Party") agree that any complaint, dispute, or disagreement, whether based on past, present, or future events, arising out of or related in any way to these terms or in any way concerning (i) your use of or interaction with the website, (ii) any purchases or other transactions or relationships related to your use of the website, or (iii) any data or information you provide to us or we gather in connection with such use, interaction or transaction, will be resolved in court (including small claims). This dispute resolution procedure expressly supersedes any prior provision of any agreement.
You agree that regardless of any statute or law that establishes a different statute of limitations, to the maximum extent permitted under applicable law, any claim or cause of action arising out of, related to or connected with the use of the website or these terms, or other transactions or relationships you have with ALDO, must be filed within one (1) year after such claim or cause of action arose or be forever barred.
A. No Opt Out Rights. You do not have the right to opt out of the Dispute Resolution section. Rather, your sole remedy if you do not accept these Terms (including this Dispute Resolution section) is to stop using the website.
B. Limitation on Injunctive Relief. AS PERMITTED BY APPLICABLE LAW IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE WEBSITE, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE DEEMED IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. THIS MEANS THAT, IN CONNECTION WITH YOUR CLAIM, YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF THE WEBSITE, CONTENT, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED, OR CONTROLLED BY ALDO.
16. Changes to Terms
We may modify, alter or otherwise update the terms applicable to these Sites from time to time. We encourage you to review the terms periodically. Changes to these terms will be effective immediately or, if required by law, 30 days after notice to you, which may be given by posting the updated terms on our website or by email. Following the posting of such changes, your continued use of these Sites will constitute your acceptance of these Terms and other policies, as modified. You will be bound by such changes. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Customer service representatives are not authorized to modify these terms, either verbally or in writing, and any such modification shall have no effect.
17. No waiver.
Our failure to enforce any provisions of these Terms or to respond to a breach by you or any third party of these Terms shall not in any way waive our right to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.
18. No assignment
You may not assign your rights or obligations under the Terms without the express written consent of Aldo.
19. Enurement
These Terms will benefit of and be binding upon each of the parties If and their respective successors and permitted assigns.
20. Severability
If any provision of the Terms is determined to be unenforceable or invalid, such provision will be fully enforced as permitted by applicable law, and such determination will not affect the validity and enforceability of any other remaining provisions.
21. Entire Agreement.
These Terms, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and Aldo with respect to the use of this website and any transaction conducted on or from this website and its contents, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by Aldo making such amendments or modifications available to it pursuant to the Terms hereof. The headings used herein are inserted for convenience of reference only and do not affect the construction or interpretation of the terms and conditions herein.
22. Termination.
Aldo reserves the right, at its sole discretion, to terminate your access to all or any part of these Sites, with or without notice.
23. English Language
You expressly agree that these Terms be drafted solely in English and acknowledge that a French version of these Terms is available on these Sites.
24. Contact Us.
If you have any questions or comments about the Site or these Terms or in the event that you wish to make a complaint or report regarding the Site (or its Site Contents), please contact us:
By Email: Aldoweb@aldogroup.com
By Mail: Aldo Customer Care
The Aldo Group Inc. (c/o Aldo U.S. Inc.)
905 Hodge Street
Montreal, Québec, H4N 2B3
