Shipping policy

Last updated: October 15, 2026

Thank you for shopping with ALDO. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking as soon as your order ships. Please allow at least 48 hours after receiving your shipment confirmation email before clicking the tracking link. This gives the courier time to pick up your order from the shipping location.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout..

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada and United States.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Once your order has been placed, it cannot be modified or cancelled.

If you wish to purchase additional items, you must do so as part of a new transaction or if you are not satisfied with your order, not to worry, we have a very easy return policy. Visit our Return Policy for additional details.