Help Center


Size Charts If your measurements are between sizes or if one foot's measurement is larger than the other, always move up to the larger size. Select half sizes are available depending on the shoe style—refer to the size chart for details.

Footwear

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Rings

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Belts

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Hats

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Bottom Apparel

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Top Apparel

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Sizing

What are your size conversions?

You can refer to our size charts to view conversions and measurements for every size we carry.


What should I do if I'm between shoe sizes?

If your measurements are between sizes or if one foot's measurement is larger than the other, always move up to the larger size. Select half sizes are available depending on the shoe style. Refer to our size chart for details.


Product Material & Care

How do I protect my shoes?

Protecting your shoes is a vital step in ensuring that they last for all your upcoming occasions. We carry a vast array of shoe care products from waterproof sprays to cleaning wipes to polishing solutions for leather and suede. The right product for you will depend on the material of your shoes. If you'd like some expert advice on which care product to use, bring your shoes to you nearest ALDO store for a most personalized recommendation.


What kind of leather do you use?

We use an array of different skins, tanning methods, and treatments to distinguish various types of leather for every occasion. Should you need more information on a particular style, don't hesitate to chat with us and we'll find out every detail you desire.


What materials do you use for you products?

A variety of materials are used to make our shoes and accessories. The information about the material used on a particular style is included on our individual product pages.

Should you need more information on a particular style, don't hesitate to chat with us and we'll be happy to assist.


How do I keep my gold plated jewelry looking like new?

To help prevent the natural wear of platinum and gold plated jewelry, follow these simple tips:

  • Seal and store in an airtight plastic bag, separate from other metals.
  • Avoid storing in humid places like the bathroom.
  • Keep jewelry dry.
  • Avoid contact with water, body lotions, creams or perfume.

Do your sunglasses have UV protection?

Our sunglass lenses vary in their level of UV protection, from high to low. See the individual product pages for details.


What are the ingredients in your shoe care products?

Most of our cleaning products use a water-based formula that is non-toxic and solvent free. You can refer to the individual product pages for specific details. Should you need more information, chat with us and we will gladly assist you.