Having second thoughts? We gladly accept returns of unworn merchandise for full refund or exchange within 30 days of purchase. Items must be in good condition, original packaging and with all tags attached.

Online purchases can be returned online or in-store (exchanges can only be completed in store. Store purchases can only be returned in store.

Returns to our online warehouse are $5.95. In-store returns are always free.

Online Purchases Return & Exchange Policy

Online purchases can be returned online or in-store. You cannot exchange items online. There is a return fee of $5.95 per order that covers restocking and postage back to the warehouse.

We will issue a refund to the original form of payment. Shipping and handling costs are not refundable. Please allow up to 14 days for your transaction to be processed. 

In-store Purchases Return & Exchange Policy

For purchases made in store, you can return or exchange your purchases in-store only. Returns by mail are only accepted for orders placed online.

We will issue a refund to the original form of payment. Shipping and handling costs are not refundable. Please allow up to 14 days for your transaction to be processed.

For all returns or exchanges:

- Items must not be worn, soiled, washed or damaged.
- Items must be in original packaging.
- All original tags must be attached.
- You must present a valid receipt.

Return & Exchange Restrictions:

- For hygienic reasons, hosiery, earrings, hair accessories and insoles are not eligible for return or exchange.
- Clearance items ending in .97 and marked as Finale Sale are not eligible for return or exchange.
- Returns by mail are only accepted for orders placed online.
- Exchanges can only be completed in store.
- Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and will be subject to the return policy of the originating retailer.
- Purchases made via Klarna, Afterpay or PayPal are subject to their own return policies.

Please Note: Orders placed before March 11, 2026, remain eligible for our previous 60-day return window.