I don't understand the status shown for my order. Please clarify.
Here is a quick cheat sheet to help define the terms we use to explain your order status:
Shipment in process
Your item(s) are being located
Your item(s) are on their way
UPS Status explanation
Ready for UPS
Has been packaged
Is on its way
Out for Delivery
Ready for pickup
Ready to be picked up in store
It's been dropped off
Your shipment is currently within the UPS network; however, an unforeseen event has occurred that could result in a change to the scheduled delivery date.
When will my order be processed?
Why did my order get cancelled?
It's been 2 days and my order is still pending. What does that mean?
How can I cancel my order?
When will I receive my order?
Order delivery and transit times depend on the shipping method you selected:
--Standard shipping: delivered within 6 business days from the date your order was placed (1-2 business days to ship and up to 4 business days of transit time).
--Express shipping: delivered within 5 business days from the date your order was placed (1-2 business days to ship and up to 3 business days of transit time).
Note: check your inbox, we send you emails with information about your order status.