Help Center

Here's where you'll find everything you need to know about our ALDO Crew loyalty program

What is the ALDO Crew loyalty program?

ALDO Crew is a loyalty program where you get credit for all your purchases. The more you buy, the more benefits you unlock! The program is free to join and well worth your time! From your first purchase , you are ALDO Crew. After spending $150 or more, you become an ALDO Crew Plus member, and at $300 or more you join our ALDO Crew VIP.


How do I sign up?

The sign up is easy. Click here, fill out and submit the required information, and you’ll be a member of the ALDO Crew. We treat your personal information securely and confidentially.


Can I earn credits when shopping at any ALDO store?

You can earn ALDO Crew Credits by shopping at any ALDO store, accessory store and on aldoshoes.com our points, however, are only accumulated per country, as the ALDO Crew is a country specific program. Currently, ALDO Crew is only available in Canada, the United States and the United Kingdom. When you sign up for the ALDO Crew, your account will be created based on the country of registration.


Do ALDO Crew credits expire?

The ALDO Crew program is based on a 12 month rolling base meaning that we will sum up all of your qualifying spend for a period of 12 months starting with first ALDO Crew transaction to determine tier eligibility. Should you achieve the next tier level required spend within 12 months, we'll welcome you into the next tier .What’s even better, is that every time you enter a new next tier, your 12-month period re-starts. As long as you spend the “threshold” amount in that 12 month period, you will remain in that tier. However, if you don’t come back and shop at ALDO within a 12-month period, you unfortunately, will lose either ALDO Crew PLUS or ALDO Crew VIP status, but you’ll still be a member of ALDO Crew. That’s one benefit you’ll never lose!


How long are my “annual rewards” valid for?

The welcome offer is valid for 30 days, but your annual rewards will each be available for 120 days.


How can I redeem my $15 birthday gift?

Shortly before your birthday, if you are ALDO Crew Plus or ALDO Crew VIP, you will receive an email with our best wishes and a coupon code that will allow you to go to an ALDO store and choose your gift (valued up to $15). We might even be tempted to sing you “Happy Birthday!”


How do I terminate my membership?

We’re sad to see you go! But if you really feel strongly about not being a member of the ALDO Crew, please contact our customer service center and they will cancel your membership.


More questions?

For more details please visit our FAQ page.