Due to increased volume, you may experience delays in receiving your orders. We apologize for any inconvenience this may cause and thank you for your patience.

  1. Order placed
  2. Order processed
  3. Shipped
  4. Received

Please note that once an order has been placed, you have up to 30 minutes to make order modifications.

We accept these payment methods

  • Apple Pay
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal

Note about addresses

Billing address must match your name, address and zip code exactly as they appear on your credit card statement.

We ship to any valid US addresses. We do not ship to Hawaii, Alaska or Puerto Rico at this time. Shipping is not available to A.P.O/F.P.O and P.O. box addresses.

Looking for more help?

  • Send us an email at comments@aldogroup.com if you need help with something more specific.

    To communicate via mail, here's our address:
    ALDO Group
    905 Hodge
    Saint-Laurent, QC
    H4N 2B3

  • Tweet us @ALDO_Help and we'll get back to you before you can blink.

  • Call us toll free at 1-888-818-2536.
    OPENING HOURS (EST)
    Monday to Friday: 8 AM to 6 PM (Chat 8 AM to 8 PM) *
    Saturday: Closed
    Sunday: Closed

    *** We are closed every Thursday from 1h15 PM to 2h30 PM. (EST)